Delivery & Shipping

UK Mainland Shipping

 

*Free Shipment for Orders over £100 to UK Mainland address*

 

We aim to ship the same day of order if payment is cleared by 1pm or within 1 working day of cleared payment, Monday – Friday. 

 

Most items will travel via Royal Mail Recorded 48hr post with larger bulk shipments via ParcelForce 24 (overnight) or an alternative courier (3-5 days) and will require a signature.

 

Guide prices: Up to 2 kg for £3.99 for small parcel, Over 2kg £5.99 for medium parcel, large or bulk shipment £7.99.

 

Orders to Northern Island, Channel Islands & Isle of Man may incur additional charges dependent on the total weight of the package (which will be calculated at check out).

 

Courier Deliveries

Please note that items left in a “safe place” will not be covered by the couriers insurance and we cannot take responsibility for any loss should it occur.

 

International postage

If you are located outside of the UK please contact us for a quote for postage if you are ordering multiple items.

 

Where international postage is available please note the following terms apply:

  • Items are sent by International Parcel service (tracked)

  • We do not take any responsibility for items that may go missing outside of the postal system

  • Returns are accepted but postage costs are the buyer’s responsibility

 

Packaging

We take every care to pack our items to withstand the normal postal process but on occasion the carrier may not treat them as well as we would like. If you notice this on receipt, please ask the carrier to make a note on his documentation before signing for it. If there is any problem please notify us as soon as possible.

HLB Equestrian
Free Rein
Steady Neddy Net
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