Terms

Your use of this website

You may use this Website for lawful purposes only and you may not use it in a way that infringes the rights of anyone else or that restricts or inhibits anyone else's enjoyment of the Website.

You may not, without our prior written consent, copy, reproduce, republish or distribute in any way the web pages or materials on the website or the computer codes or elements comprising the Website other than solely for your own personal use.

Privacy

We will not use or disclose your Personal Information to any third parties, unless required to by UK and International law.

You can access our website and browse without disclosing your personal data, but if you do give us your personal details, you are accepting these terms. If you do not agree to these terms, do not give us your details.

If you want to buy products from us, you are encouraged to register on our site. Registration involves you giving us the following personal information:

Your title, name and address (including option to save different delivery addresses) Contact phone number and e-mail address.

Registration enables you to save the items in your shopping basket which can speed up the ordering process if returning at a later date. You can also check your order status; and keep track of order history.

Personal Information is held in accordance with the UK Data Protection Act 1998 and on a secure database.

Pricing and Availability

We try to ensure that all details, descriptions and prices which appear on this Website are accurate, but on occasion an error may occur or items may not be available after you have placed an order.  Should we discover an error in the price or stock of any of the goods which you have ordered we reserve the right to correct or offer a cancellation of the order and will inform you of this as soon as possible.

Prices are calculated in GBP (£) and are inclusive of VAT at the appropriate rate. Delivery costs are charged in addition based on the weight and number of items in any order. The best cost shipment will be calculated at check out.

Discount Codes

From time to time we may offer promotional discount codes. Only one promotional discount code can be applied to an order and may be date specific.

Payment

We accept most major credit cards and PayPal.

Upon receiving your order your card will be debited, the order has then been accepted. Goods will not be shipped until payment has been completed.

Images

Whilst we try to portray the colour of our products as accurately as possible, due to lighting and different device screen settings you may be using, the colour of the image may vary.  

 

Delivery

We aim to process all orders received by 1pm the same working day. Most items will be dispatched via Royal Mail Tracked 48 hour service unless otherwise requested. Large orders will be shipped via ParcelForce at a fixed fee to UK mainland addresses.

Please see Shipping for full details.

Returns

We do accept returns if notified within 14 days of delivery. The item(s) must be in saleable condition, unworn and complete with original packaging and tags.

Please see Returns page for full details.

HLB Equestrian
Free Rein
Steady Neddy Net
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